Zapoznaj się z opisem trzech sytuacji. Twoim zadaniem będzie odegranie wskazanych ról.

 

Uzyskiwanie informacji

Chcesz wymienić płytę główną w komputerze, masz kłopoty, ponieważ po umieszczeniu nowej płyty w komputerze ten nie działa.

  • Poproś sprzedawcę, żeby Ci doradził.
  • Opisz krok po kroku, jak to zrobiłeś.
  • Opowiedz, gdzie pojawia się problem.

Rozmowę rozpocznie egzaminator.

E: Hello. How can I help you?
S: Hi. I have bought a new motherboard for my computer and would like to insert it into my computer. Do you think you could tell me how to do it step by step? I have already removed the old one iserted the new one but it doesn’t work.
E: Certainly, sir. But first of all could you describe how did you do it?
S: Of course. I have removed the old moterboard, added the processor and the memory to the new one and fited it into the computer.
E: And is the new motherboard compatibile with your computer?
S: Yes, I bought it at your store; you were the one that advised me which one to chose.
E: OK. And you did change the memory and the processor gently and carefully remembering about the contacts?
S: I did it for the first time in my life, I don’t know wether it was gently and carefully.
E: I see. And the computer doesn’t want to start?
S: That’s right.
E: I’m afraid you should bring your pc here so we could take a closer look at it.

 

Relacjonowanie wydarzeń

Opowiedz koledze o wyjeździe do Turcji.

  • Wyjaśnij, czemu wyjazd był nieudany – cały czas miałeś małe zatrucie pokarmowe.
  • Twój kolega napił się wody i wymiotował.
  • Podaj inne przypadki chorób.

Rozmowę rozpocznie egzaminator.

E: So how was your trip to Turkey?
S: It was a real disaster!
E: Maybe it wasn’t that bad…
S: I want to forget it as soon as possible. All of us got sick the very first day out of the blue. Our guide forgot to tell us not to drink tap water and not to eat fruit and vegetables straight from the market. My friends, who drunk some tap water, started vomiting. One girl bought some fruit and got a horrible stomachache. In the evening half of the trip went to bed sick but we could not sleep because some of us had diarrhea and the rest kept vomiting. Some of us had temperature and headaches, and several people got ugly rash all over their bodies. When our guide called finally the doctor we were all lying in beds and dreaming of falling asleep. The doctor claimed food and water poisoning. He gave us some medicines and mineral boiled water and some charcoal to stop diarrhea. We stayed under medical control till the end of the trip.
E: You poor thing. That sounds like you really had a disastrous holiday.

 

Negocjowanie

Ktoś na ulicy prosi Cię o pomoc w obsłudze automatu z napojami.

  • Spróbuj mu pomóc.
  • Powiedz, co ma po kolei zrobić.

Rozmowę rozpocznie egzaminator.

E: Excuse me, could you please help me with this vending machine? It doesn’t seem to work properly.
S: Of course, sir. First you have to put the coins in the slot.
E: I don’t have the exact amount, is it OK?
S: No, you don’t, it gives back the change. Then you have to choose the drink you want by pressing one of the buttons. Next you confirm your choice by prassing the ”buy” button. After that you only collect the drink and don’t forget collecting the change.
E: I’ll try to remember that. Thank you very much.
S: You are welcome.